![]() ![]() While Wing's drones are autonomous, the service still relies on human labour. Ordinary mail might take days or weeks, but thanks to the "Amazon effect" private delivery services have already shifted expectations from next-day to same-day and now even one or two hours. This is a remarkable acceleration in the pace and expectation of delivery. ![]() Their quickest time recorded – from order placement to product in hand – is two minutes and 47 seconds. Wing boasts an average delivery time of roughly 10 minutes. One of Wing's major promises is unbelievably fast delivery on demand. But behind every promise of “autonomous” or “automated” technology are hidden human workers. So far, the trial sites in Canberra and Logan offer clear and uncomplicated airspace and a flat, regular urban environment.įor customers, all this promises a swift, seamless and contactless experience.ĭeloitte's economic modelling on the drone industry in Australia notes that drones enable further automation of work. How that will scale up in volume and frequency isn’t clear. Flight is fully autonomous, with one pilot monitoring several flights at once and able to take over or land if necessary. Unlike the hobby drones you might see above parks and beaches, Wing’s delivery drones can operate out of the operator's line of sight. On arrival, the packages are lowered to customers by winch, automatically detaching from the drone before it returns to the base station. Orders are then packed at local base stations and flown to their destinations by Wing’s drones. After signing up, customers use the smartphone app to place their orders. Wing operates much like many app delivery platforms. New drone regulations are already being written, and Wing is setting itself up to be the backbone of a new aerial infrastructure. Owned by Alphabet, the parent company of Google, Wing has huge resources. Drone delivery at scale will transform the skies, change expectations for speedy delivery, and hide the labour that makes it possible. ![]()
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